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We're highly rated - here's some of our reviews across various websites.
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Based on 271 reviews
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Based on 1074 reviews
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Read feedback from our customers
You can also leave your own feedback which would be greatly appreciated.
Blown away
We have been 'blown away' by your company and wanted to thank you so much for helping us out at such short notice by coming out to see us so quickly (even though we were out of your area) and providing a super quick quote then managing to fit our boiler installation in within a week. The people we spoke to in your office were very helpful and efficient and today Matthew and Mark have been fantastic. They arrived on time (even a bit before) worked cleanly and unobtrusively and were very pleasant - after around 5 hrs we had our new boiler; what great guys they are and a real credit to your company. So thanks very much to you and your whole team for such amazing service.
January 2022
Very impressed
I just want to say thank you for sending such a lovely, friendly and efficient engineer around this morning to do my boiler service.
Your engineers are always so pleasant to deal with, but I understand this young man is quite new to the company. Very impressed.
March 2019
New combination boiler
Steve completed the installation of my new combination boiler yesterday and although I was quite reluctant to accept this type of system at first, now it's finished I can see its many advantages so thank you for the advice you gave.
As ever, your staff were helpful and polite and talked me through any decisions that were needed.
March 2019
They are always on time
They are always on time, very friendly and helpful and do an A-rated job. And always willing to help with any problems. Highly recommended.
February 2019
Excellent company
Excellent company who use very experienced installation and service engineers and put customer service and satisfaction first.
February 2019
Top service
Came out quickly, sorted the problem without overselling or overcharging - thanks!
February 2019
Excellent!
On time. Friendly. Reliable. Honest. Knowledgeable. Fair price and excellent workmanship. Have only used LW Gas and will only ever use them. 10 / 10!
January 2019
New heating system
I had a complete new heating system with radiators installed in January 2919 and couldn't be happier with the results. The guys turned up on time, pleasant to have around the house and the work finished to a very high quality. They were happy to answer any questions you may have and took the time to show you how to set the temperature required. Would definitely recommend.
January 2019
Very pleased
The engineer was on time, polite and kept us informed on the condition of our boiler and gas fire. The boiler being 12 years old, not surprisingly needed some parts, the fitting was free as they needed to be removed as part of the service. The service appeared very thorough looking at all aspects of the operation of our heating system. The engineer left our house as clean as when he arrived. I have no hesitation in recomending this company on our experience.
November 2018
A highly professional firm
A highly professional firm that carries out work to an extremely high standard, skilled tradesmen that work very tidy, the L.W. Gas engineers are always prompt & courteous, knowledgeable & will explain exactly what work is involved as appropriate so customer feels informed throughout. I would highly recommend this firm.
October 2018
Would highly recommend
From arranging the appointment for a boiler service to the service engineer himself, everyone we dealt with was friendly and helpful. We have just moved house and the service engineer checked over everything, showed us how to work the central heating and advised us on the most cost efficient way of heating our water. A very reasonable price too.
September 2018
Prompt and efficient service
Prompt and efficient service. No hesitation in recommending LW Gas.
August 2018
Excellent Service
Thank you for the excellent annual boiler service. as usual lovely engineers...so helpful, polite and friendly.
Sheila - February 2018
Professional service
All our dealings with this company have been excellent. A prompt efficient service with good workmanship & politeness.
Alan - September 2017
Prompt and professional
Boiler service excellent, plus, engineer had to find instructions to service a 25 year old gas fire on internet as I had not a copy - A brilliant performance and a very tidy job.
June - August 2017
Fast response, fantastic service
My father who is a pensioner had no heating for 2 days. Called LW Gas Ltd and was visited within 3/4 hour of a call. Really caring and understanding man came and got heating working within 30 minutes. Fantastic service, would recommend to anyone.
Nicole - March 2017
Always good
You recently serviced our boiler (service engineer Brandon) and he reminded us that we should get the update electrodes fitted. He had already told us about these the year before when he serviced our boiler.
This time we took notice and arranged with Worcester to come and fit the parts.
When the service engineer came, he fitted the parts and checked the whole system, going into the loft and looking at the meter. We told him who serviced our boiler. He said that in all the time he had been working as an engineer he was always totally impressed with any boiler fitted and serviced by LW Gas and was confident in all aspects of their work.
Sue - January 2018
Very happy with result
The engineers came to install a new boiler. They were prompt and professional, everything was explained to me. They left everything clean and tidy and I am very happy with the result.
Val - August 2017
Professional as usual
After 50+ years in construction management this company rates amongst the best.
Terrence - March 2017
Happy customer- great service and workmanship
Major work undertaken- all new radiators requiring plenty of under floor pipe work. Lee and his team were first class, right from the quote to completing this challenging project. Excellent pipe work and a really great bunch of guys who were courteous and gave explanations throughout. Any minor issues that inevitable arose, were dealt with promptly and professionally. We are totally satisfied with Lee and his team and recommend them highly.
